Shipping Policy

Effective Date: July 2026

At CarCare360, we work to dispatch every order quickly and securely. This Shipping Policy explains how we process, ship and deliver your orders across India.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays are processed on the next working day.

During festive seasons, promotional events or periods of high demand, processing times may be slightly longer.

Shipping Coverage

We currently ship across most serviceable pin codes in India through trusted courier partners. If your location is not serviceable, our team will contact you regarding available alternatives or process a full refund if necessary.

Delivery Timeline

Delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays or other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout before payment is completed. Any promotional free shipping offers will also be clearly shown at checkout.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email, SMS or WhatsApp, depending on the contact information provided during checkout.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, unavailable recipient or repeated failed delivery attempts, the order may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. CarCare360 cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Damaged Packages

If your package appears damaged or tampered with at the time of delivery, please refuse the delivery whenever possible and contact our customer support immediately with photographs of the package.

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