Privacy Policy

Effective Date: July 2026

At CarCare360, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase from our website.

Information We Collect

When you browse our website or place an order, we may collect information including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order history
• Payment information processed securely through our payment partners
• IP address, browser type and device information

We only collect information that is necessary to provide our products, improve our services and comply with legal obligations.

How We Use Your Information

Your information may be used to:

• Process and deliver your orders.
• Send order confirmations, invoices and shipping updates.
• Respond to customer support enquiries.
• Prevent fraudulent or unauthorized transactions.
• Improve our website, products and customer experience.
• Comply with applicable laws and regulations.

Payments

All online payments are processed through trusted third-party payment gateways. CarCare360 does not store or have access to your complete debit card, credit card, UPI or banking credentials.

Cookies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyse visitor behaviour and provide a better shopping experience. You can control or disable cookies through your browser settings, although some website features may not function correctly.

Sharing Your Information

We do not sell, rent or trade your personal information to third parties.

Your information may only be shared with trusted service providers when required to operate our business, including:

• Payment gateway providers
• Courier and logistics partners
• Website hosting providers
• Email and customer communication platforms
• Government or legal authorities where required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, disclosure or alteration. While no online platform can guarantee absolute security, we continuously work to maintain a safe shopping environment.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may occasionally send information about new products, offers and announcements. You may unsubscribe at any time using the unsubscribe link provided in our emails.

Your Rights

You may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your information where legally permitted.
• Opt out of promotional communications.

Third-Party Links

Our website may contain links to third-party websites or services. Once you leave our website, their privacy practices apply. We encourage you to review their privacy policies before sharing any personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality. The latest version will always be available on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.